Blog | IQ Coach

Presence, the fuel of Collective Intelligence?

I recently attended a seminar on the coaching competency Presence: the uniqueness of this event was that none of the speakers were coaches ! We heard from professionals from various walks of life what presence means to them: an actor, a photographer, an acrobat, a musician, a painter, a writer. The red thread I recognised …

Packaging Innovation from All4Pack Paris

I recently visited the packaging fair All4Pack in Paris. I have summarised in the attached document the ideas I found most interesting. If you need to discuss further feel free to get in touch. Enjoy reading and be inspired! All the best! Nicola All4Pack_IQ031218

How to set up coaching support in your company

Many companies have embraced coaching as a way to accelerate the learning and development processes of their employees. The return on the investment is clear to the companies: however the investment in itself can become difficult to justify, especially in times of companies performances lower than expected. Sometimes companies then decide to develop an internal …

Building a memorable customer experience

Delivering a memorable customer experience is the foundation for customer loyalty. Customers remember what happened during their experience with you, your employees, your website, your company but above all they remember how they felt: did they feel listened to ? abandoned ? overwhelmed ? at ease ? at home ? like a number ? The …

Improvisation, the VUCA business world and coaching

First of all let’s clarify the meaning of the word improvisation: we improvise when we use our instinct in the moment when we need to do something unexpectedly and quickly. So when we improvise we use our guts, we do as we are: we do not have time to weigh up options, to be scared …